Return Policy

Tesoris's 60-Day Return Policy: Shop with Confidence

At Tesoris, we stand behind the quality and craftsmanship of our laptops. We want you to be completely satisfied with your purchase, which is why we offer a 60-day return policy for all our products.

If you are unhappy with your Tesoris laptop or find a better laptop at the same price within 60 days of your purchase, we'll give you a full refund, no questions asked. We believe that 60 days provides ample time for you to experience the performance and reliability of our laptops, ensuring that you've made the right choice.

To be eligible for a full refund, the laptop must be returned in good condition, with all original packaging, accessories, and documentation. The laptop should be free from any physical damage, and all software and settings should be restored to their original state.

Here's how our return process works:

  1. Contact our customer support team within 60 days of your purchase to initiate the return process.

  2. Our team will guide you through the necessary steps and provide you with a return shipping label.

  3. Pack the laptop securely in its original packaging, including all accessories and documentation.

  4. Ship the package back to us using the provided shipping label.

  5. Once we receive and inspect the returned laptop, we will process your refund within 5-7 business days.

If the laptop is not returned in good condition, or if any accessories or documentation are missing, we may deduct the corresponding value from the refund amount.

At Tesoris, we are committed to providing our customers with top-quality laptops and exceptional service. Our 60-day return policy is just one way we ensure your satisfaction and peace of mind when shopping with us.

If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact our customer support team. We're here to help you every step of the way.