We offer an unprecedented one-time laptop replacement warranty over the lifetime of the laptop. This means you can avail of 1 (one) replacement of your Tesoris laptop at any point in time, covering all hardware component defects, such as the motherboard, processor, RAM, and internal hard drive. We will replace your laptop with a brand new Tesoris laptop with the latest tech specs, no questions asked, and at no extra cost. If you experience any problems with your laptop, simply contact our support team at hello@tesoris.com.

There’s no catch! We confidently stand behind the reliability and durability of our laptops, which is why we offer a straightforward one-time laptop replacement warranty covering the lifetime of the laptop. The only conditions are that the laptop must be purchased from Tesoris.com and returned in its original condition, without any physical damage, and with all accompanying accessories and packaging.

Shipping is always free when sending your laptop to Tesoris for returns, repairs, or exchanges. We'll provide you with a prepaid shipping label, so you won't have to worry about any additional costs.

To initiate a repair or exchange, simply contact our dedicated support team at hello@tesoris.com. They'll troubleshoot the issue with you and, if necessary, provide instructions for sending your laptop to our service center. Once we receive your laptop, we'll repair or replace it with a brand new Tesoris laptop with the latest tech specs and ship it back to you as quickly as possible.

The Tesoris Neo is our bestselling laptop designed for everyday use, offering fast performance, a high-resolution screen, and long battery life in a thin and lightweight package. The Tesoris Era is our premium laptop designed exclusively for gamers featuring even faster processing power, a higher-quality screen, and extended battery life for long intensive gaming sessions.