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Laptop Expert's #1 Choice.

60-Day money-back guarantee.

At Tesoris, we believe in the quality and craftsmanship of our laptops, which is why we offer a 60-day return policy for all our products.

If you're not completely satisfied with your Tesoris laptop, you can return it within 60 days of the purchase date for a full refund, providing ample time to experience its performance and reliability.

Ultimate performance with our best laptop guarantee.

Uncompromising quality. Built to last. Best Laptop Guarantee.

Questions? We have answers.

How does the Tesoris Best Laptop Guarantee work?

Our Tesoris Best Laptop Guarantee is our commitment to providing you with the best value for your money. If you are unhappy with your Tesoris laptop or find a better laptop at the same price within 60 days of your purchase, we'll give you a full refund. Simply reach out to our customer support team, and we'll process your refund – no questions asked. At Tesoris, we stand behind our products and want you to have complete confidence in your purchase.

What’s the catch?

There's no catch. We truly believe that our laptops offer the best value for your money, and we're willing to stand behind that claim with our Tesoris Best Laptop Guarantee. The only conditions are that the laptop must be purchased from Tesoris.com and returned in its original condition, without any physical damage, and with all accompanying accessories and packaging.

How much does it cost to ship?

Shipping is always free when sending your laptop to Tesoris for returns, repairs, or exchanges. We'll provide you with a prepaid shipping label, so you won't have to worry about any additional costs.

How do I get my Tesoris laptop repaired or exchanged?

To initiate a repair or exchange, simply contact our dedicated support team at hello@tesoris.com. They'll troubleshoot the issue with you and, if necessary, provide instructions for sending your laptop to our service center. Once we receive your laptop, we'll repair or replace it with a brand new Tesoris laptop with the latest tech specs and ship it back to you as quickly as possible.

What’s the difference between the Tesoris Neo and Tesoris Era?

The Tesoris Neo is our bestselling laptop designed for everyday use, offering fast performance, a high-resolution screen, and long battery life in a thin and lightweight package. The Tesoris Era is our premium laptop designed for more demanding users, featuring even faster processing power, a higher-quality screen, and extended battery life for tackling intensive tasks and complex projects.