Our Tesoris 60-Day Trial Guarantee is our commitment to providing you with the best value for your money. If you are unhappy with your Tesoris laptop or find a better laptop at the same price within 60 days of your purchase, we'll give you a full refund. Simply reach out to our customer support team, and we'll process your refund – no questions asked. At Tesoris, we stand behind our products and want you to have complete confidence in your purchase.

There's no catch. We truly believe that our laptops offer the best value for your money, and we're willing to stand behind that claim with our Tesoris 60-Day Trial Guarantee. The only conditions are that the laptop must be purchased from Tesoris.com and returned in its original condition, without any physical damage, and with all accompanying accessories and packaging.

Shipping is always free when sending your laptop to Tesoris for returns, repairs, or exchanges. We'll provide you with a prepaid shipping label, so you won't have to worry about any additional costs.

To initiate a repair, simply contact our dedicated support team at hello@tesoris.com. They'll troubleshoot the issue with you and, if necessary, provide instructions for sending your laptop to our service center. Once we receive your laptop, we'll repair it and ship it back to you as quickly as possible.

The Tesoris Neo is our bestselling laptop designed for everyday use, offering fast performance, a high-resolution screen, and long battery life in a thin and lightweight package. The Tesoris Era is our premium performance laptop featuring exceptional processing power, stunning visual display, and extended battery life for your most demanding tasks - designed for those who push boundaries.